How the Shota family switched to a smart lock.
Introduction
Meet Shota, a busy professional who recently decided to upgrade his home security with a smart lock. Like many homeowners, Shota wanted a hassle-free solution that combines technology and convenience. That’s where we come in! In this article, we will walk you through the process Shota went through to acquire his smart lock.
Step 1: Accessibility Made Easy
Shota contacted us via Facebook and sent a photo of his door, showing the existing mechanism and handle as a sample.
Step 2: Personalized Consultation
Once we received the door photos from Shota, we explained the features of our smart lock and answered all his questions. We outlined the warranty terms and payment conditions, highlighting the important fact that payment would only be due once the lock was successfully installed on his home door.
Step 3: Scheduling the Installation
We understand that life is busy, so our team will come to install the lock at a time that works best for you. Shota chose his ideal time, 8:00 PM, and we scheduled the installation accordingly.
Step 4: Fast and Efficient Installation
Our expert technicians arrived promptly at Shota's home and got to work. The installation process typically takes between 40 to 90 minutes, depending on the door. Shota was impressed with how quickly and efficiently the team operated.
Step 5: Convenient Instructions
After the installation, we explained the lock management features on-site and provided easy-to-understand manuals in Georgian. We believe it is essential to give our customers full information about their new smart lock to ensure maximum and comfortable usage.
Step 6: Constant Support and Reliable Warranty
The smart lock comes with a 1-year warranty on all parts, and we remain at your service even after this period expires.
Conclusion
With us, Shota didn't just buy a smart lock; he purchased a complete service: including installation, on-site feature demonstration, video and written instructions, a one-year warranty, and ongoing support from our team.
