Frequently Asked Questions

Frequently Asked Questions

Clear answers about installation, waterproof options, warranty, and remote control.

How does a smart lock work?
A smart lock uses technology for keyless entry, such as fingerprint, phone (Wifi, Bluetooth), card, or code. The lock connects to your phone via the internet for remote access and control.
Are the locks waterproof?
We have waterproof smart locks in our catalog that are resistant to rain and snow. Locks that are waterproof from both sides are suitable for gate doors.
How long does installation take?
Installation is completed in approximately 1 hour. Our experienced technicians ensure fast and quality installation.
What happens in case of a power outage?
All our locks are equipped with a backup battery that ensures lock operation during power outages. Additionally, every lock has a mechanical key for emergency situations.
What warranty do the locks have?
Our locks come with a 2-year warranty covering all technical malfunctions and manufacturing defects.
Is remote lock control possible?
Yes. All our smart locks support remote control through a mobile app. You can manage access from anywhere in the world.